Customer Reviews
We don't ask customers to leave reviews in exchange for discounts or perks. These are unsolicited — from people who wanted to share their experience because they were genuinely pleased with the result.
4.9
Average rating on Google
69+
Verified Google reviews from Phoenix Valley customers
100%
Would recommend us to a friend or family member based on our most recent customer survey
"I didn't realize how dirty our rug actually was until it came back. The colors are so vivid now — it looks brand new. The pickup and delivery was seamless and they moved our furniture without being asked."
Sarah M.
Scottsdale
"We have two dogs and a cat and I was convinced our Persian rug was ruined. ARC got every bit of the smell out. A year later it still smells like nothing. Worth every penny and then some."
Karen S.
Scottsdale
"My 40-year-old Tabriz had color bleed from a previous cleaner. ARC fixed it. Three other cleaners told me it was permanent. These guys knew exactly what they were doing and were honest about what was and wasn't possible from the start."
Patricia H.
Arcadia
"The pay-after-delivery policy sold me. No deposit, no risk. But I would have paid upfront after seeing the result. My wool rug looks better than it did when we bought it eight years ago. Incredible work."
Brian W.
Chandler
"I have a pure silk Qum rug that I was terrified to clean. ARC walked me through their entire process before touching it. It came back with the sheen completely restored. I didn't know it could look that good again."
Nasrin P.
Paradise Valley
"Three Two Grey Hills Navajo rugs from my grandmother. Every other cleaner either didn't know what they were or wanted to treat them like carpet. ARC knew exactly what they had. Returned them clean, flat, and perfect."
Robert T.
Scottsdale
"My dog chewed through the corner of a Persian rug my father brought back from Iran. I was devastated. ARC rewove it so well I can't even find where the damage was. It looks exactly like it did before."
Linda M.
Paradise Valley
"We had a runner in our entryway that looked gray from years of use. It came back the original cream color. I genuinely did not know it could look like that. My husband thought we bought a new rug."
Jennifer R.
Gilbert
"Fast, professional, and honest. They told me one of my rugs had a pre-existing stain that they could reduce but not fully remove — and they were right. I appreciated the honesty far more than a false promise would have been."
David K.
North Scottsdale
"Used ARC twice now. Both times the turnaround was faster than expected, the result was beyond what I hoped for, and the delivery team was courteous and careful. Will not use anyone else."
Thomas C.
Tempe
"The smell in our living room was embarrassing. Our golden retriever had a few accidents and no matter what we tried it kept coming back every summer. ARC eliminated it completely. The room smells fresh for the first time in three years."
Michelle L.
Mesa
"Outstanding from start to finish. Scheduling was easy, they showed up on time, the rug came back looking incredible. The free pickup and no-deposit policy make it a complete no-brainer. Highly recommend to anyone in the Valley."
Amanda V.
Peoria
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Free pickup, no deposit, you don't pay until you're thrilled. Join 69+ satisfied Phoenix Valley customers.
Zero deposit. Free pickup anywhere in Phoenix Metro. You don't pay until you're thrilled.
The only thing you have to lose is what's been living in your rugs for years.